Return & Refund
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Refund and Return Policy
At Paramount Distribution, we prioritize customer satisfaction and strive to provide you with the best shopping experience. Please review our refund and return policy below:
Returns
- Products can be returned within 7 days of delivery, provided they are unused, unopened, and in their original packaging.
- Return requests must include proof of purchase (e.g., order receipt or invoice).
- Items damaged during delivery can also be returned, but you must report the issue within 24 hours of receiving the package.
Refunds
- Refunds are processed after the returned product is inspected and approved.
- Refunds will be credited back to the original payment method within 5-7 business days after approval.
- Shipping charges are non-refundable unless the product was damaged or incorrect.
Non-Returnable Items
- Opened or used products are not eligible for return or refund.
- Custom or personalized products are also non-returnable.
How to Initiate a Return
- Contact our customer support team at [info@theparamountdistribution.com] with your order details.
- Our team will guide you through the process and provide further instructions.